What a pleasure to deal with! I went in personally since it was my first time taking any gold to them. Vaughn Archie, my account manager, explained the process to me. Since it was a Friday afternoon he said my gold wouldn’t be melted until Monday. On Monday I received an email with the weight and a copy of the check going out. I had some general questions about weight, assay, how the amount of $$ is determined. Archie got back to me the next day and said there was an small error in the amount they sent and he was processing another check for $83 which I received a few days later. I do believe this was an error and not at all intentional. I will definitely use them again! –Nancy O.
All the persons at Garfield Refining were patient. They were efficient, my call was directed to the appropriate person. He was able to assist me in getting all the materials to send my scrap metal (gold). They were very helpful with giving me information about where to send my package if I would feel a need to insure it. I am a return customer and would recommend Garfield Refining to everyone who would like easy and efficient sale of their scrap metals. The people at Garfield are friendly and competent. The experience was pleasant and easy. –Heather B.
Awesome experience as usual. I received a shipping label, boxes up my stuff and shipped it out, and within less than a week, I am getting a fair price for the items I sent in. I highly recommend Garfield Refining. – Sharon B.
So Easy! Dentist supplied mailing envelope. Wish I had known when completing previous dental work. –Donna E.
These folks are great. I sent off the metal scrap and within a few days I got the notice about their payment. quick and easy! I’ll try to use this company again. – Ray B.
Great service, fast response and very fair pricing. Always wondered what to do with those old gold crowns…Now I know!!!-Jim B.
My dentist gave me an envelope in which to mail a crown to Garfield. The communication was excellent; I was advised when the piece was received, processed, and when a check was sent. This level of customer service, particularly for a small item, was remarkable. I’m happy to have learned about Garfield and the services they provide. –Nancy T.
I’ve been sending my dental scrap to Garfield for more than a decade now. They have excellent, friendly customer service! Highly recommended! -Jason C.
Garfield Refining provided an easy, seamless, responsive, and fast process for recovering some value from my old dental material. Highly recommended. -Ted K
Excellent service. I expected the process to take a month at the least and the whole process took a few days. I dealt with 2 people at Garfield, and both were extremely pleasant and helpful. -Dave A.
